Frequently Asked Questions
Browse some of our most frequently asked questions to get the answers you need.
There are Two Ways for Us to Service Your Device:
Mail It To Our Store
Fill out the form on our mail in page, and follow the instructions on our mail in page to send your device in for repair. We will repair your device and send it back to you. If you simply want an estimate, you may send it in requesting an estimate and type in the description that you want an estimate, not service. We will not perform a service before you approve it unless you explicitly request otherwise.
Bring it to Our Store
Walk into our store and we will fix your device for you. We will provide you with a free repair estimate so you know what the cost of fixing your device is – before we work on it.
For our Store in Bluffton SC come by between 10 AM to 7 PM Mondays through Saturdays for a free consultation. We will diagnose the issue with your machine and give you all options. If you don’t know what service you need, feel free to email us, call us, and talk to someone about your problem. Calling is quickest although live-chat and email options are available.
Frequently Asked Questions
We are open from 10am – 7pm Monday to Saturday. We do not have appointments, so you can just walk in anytime we are open so we can take a look at your device!
NOTHING! We feel diagnostic fees are predatory in the electronics repair industry, and do not charge them(except for TVs)
Yes, all repairs are covered by a 60-day warranty, given that your device is having the same issues you sent it in for. Customer is only responsible for shipping in this case, and we will re-diagnose and re-attempt to fix it at no extra charge.
This depends on your issue. We can usually give you an estimate while you wait, unless you have liquid damage, in which case you would have to leave it for an estimate.
You’re actually doing more harm than good. Rice doesn’t dry out your phone faster or more effectively. It’s not going to pull all that water out. Instead, the dust and starch will get into your phone and cause more damage down the line.
We are experts in repairing all types of gaming consoles, including PS5, PS4, Nintendo Switch, and Xbox. We guarantee same-day fixes for almost all issues. So, feel free to bring your console to us and we’ll have it up and running in no time!
Our store offers repair services for various PS5 issues such as bad HDMI, no video output, damaged USB ports, software problems, inability to turn on, and more.
Yes, we are currently accepting GPU repairs again. Please keep in mind that there is a 50/50 chance of successful repair. Estimated cost to fix these devices ranges from $150-$495.
We do fix TVs for various issues such as board problems, no video, and backlight issues.
Why Should you
trust us for
your repairs?
WE USE GRADE A+
We exclusively use high-quality Grade A+ parts in our repairs to ensure their longevity and superior performance.
EXPERT TECHNICIANS
Our technicians are here to save the day! They possess unmatched skills in repairing all kinds of gadgets and devices. You can trust them to get your electronics up and running in no time!"
Same Day Repair
Our parts are always in stock, which means you can save time. Rest assured that all repairs are done in-store by our skilled technicians. We never rely on external sources to get the job done.
Get In Touch With Us
Give us a call or fill out the form below to get a fast price estimate on a fix for your device. If you are not local, we also offer a very streamlined Mail-In Service which makes it very easy to work with us from anywhere in the country.
We Can Fix Your Problem
We offer top-notch repair services for Game Consoles, Laptops, MacBooks, Smartphones, TVs, Graphic Cards, iPads, and iPhones in Bluffton. You can visit our store without any prior appointment to get a free estimate for your device. Alternatively, you can also mail your device to us from any part of the world and we will promptly provide you with the required service.